delivering value to the insurance industry
For over 15 years, Enviro Trees has proven our ability to deliver consistent, reliable service to insurance customers across Australia.
What began with emergency ‘make safe’ tree works in Sydney has now grown into a nationwide operation, including the ACT and Northern Territory.
We proudly undertake work for:
• Insurance companies
• Global claims managers and loss adjusters
• Builders, working on behalf of insurers
Our national network of over 300 Tree Partners consists of local arborist businesses that are carefully screened and approved for their suitability in the emergency make safe tree works sector, as well as their compliance with public liability insurance and workers compensation requirements.
🌳This allows us to deliver outstanding value by offering:🌳
✔️Rapid mobilisation anywhere in Australia
Following the December 2023 storm in South East Queensland, we completed approximately 1,000 claims in the first quarter of 2024 using nearly 50 Tree Partners, navigating road closures, communication outages, and flooding.
✔️Consistency in service
With our central Customer Care Centre and proprietary app Tree Manager™, every job is handled with a standardised approach, including:
• Job scheduling
• Communication with the insured
• Quoting process and format
• Before and after photo documentation
• Customer KPI tracking
• Work health and safety management
• Portal updates
• Standardised invoicing
✔️Cost competitiveness and quote validation
• We offer a standardised rate card for all Tree Partners across Australia
• Every quote is carefully reviewed for scope and complexity
• For complex works, we obtain two to three comparative quotes
• We audit works to ensure compliance with WHS and environmental legislation
✔️Right arborist, right job
We assign skilled arborists based on job requirements such as experience with:
• Crane or elevated work platform use
• Liaising with power companies to arrange power shutdowns
• Traffic control
• Planning, rigging, and dismantling very large trees in difficult locations
• Emergency power outages
• Rigging large or unbalanced trees
At Enviro Trees, our dedicated team is committed to delivering exceptional value and professionalism to the insurance industry, every job, every time.
Ready to experience seamless tree management?
Call us at (02) 9982 8284
info@envirotrees.au | envirotrees.au
